Temenos | Software Engineer |

About Company 

Temenos AG is a company specialising in enterprise software for banks and financial services, with its headquarters in Geneva, Switzerland. Temenos was initially created in 1993, and has been listed on the Swiss stock exchange since 2001.

Batch

• Any

Education

• B.E / B.Tech / MCA

Branch

• CSE / IT, EC, EEE, E&I

Experience

• Freshers / Experienced

CTC

• 6.3 LPA 

Location

• Chennai

Job Responsibilities

• Understand the details in ticket logged. Validate the completeness of information provided and if required, collect further information from client. Use the collected information to analyze the problem threadbare.

• When identified as a bug, do comprehensive documentation including product analysis of defect, elaborating the root cause and possible resolution for the defect.

• Provide additional information that would help Development team to fix and test the problem effectively.

• In case of non-defects, educate client with adequate information & procedures on how to handle the scenario/meet the requirement.

• Act as the technical reference point during software implementation/upgrades. Provide guidance and support to client IT teams.

• Develop/Enhance Tools that will help in reducing the analysis time and boost customer experience. Best tools have fair chance of getting integrated to Core product.

• Available to perform onsite analysis of tickets at client places. Typically this would be required during the milestone period of the client like Go Live of implementation, branches, and Upgrade.

Scroll Down To Apply

Click Here To Apply