Cognizant | Engineer Trainee/Graduate Trainee |

About Company 

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Batch

• 2019, 2020, 2021, 2022

Education

• B.E/B.Tech/M.Tech/MCA/M.Sc

Branch

• Any

Experience

• Freshers

CTC

• Engineer Trainee: 4.01 LPA

• Graduate Trainee: 2.52 LPA

Location

• India

Job Responsibilities

• Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Cloud Computing, O365, End User Computing, Desk Side

• Services and other business applications to our global customers

• Interact with end-users fluently, understand and resolve technical issues over various channels of support

• Hold high degree of conversational skills since written and verbal communication are essential

• Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business

• Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, Health Care, Life Sciences, Technology Consulting etc.

• Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries

• Accountable for gathering information through client conversation and ensuring optimal resolution

• To maintain business agreed timelines and resolve issues within that time line

• Engage in business interactions with end users to provide innovative approaches

• Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction

• Clarify user queries and work collaboratively to ensure there is no business impact

• Using high level of problem solving and critical thinking skills to engage in time-bound tasks

• Industry standard business hours with rotational shifts to support global customers

• Delivery locations across India encouraging relocation based on business requirement

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